Computer Networking Basics for Desktop Support Technicians
Learn the basics of computer networking and the OSI model in this 30 minute course.
- What does a desktop support technician need to know?
- How do I become a better desktop support technician?
- What are the competencies required for desktop or IT support engineer?
- What is role of desktop support engineer?
Over this course, you'll learn some of the basic fundamentals surrounding computer networking and the OSI Model, topics include the following:
- Switches vs Hubs
- Half duplex and full duplex data transmissions
- IPv4 and IPv6
- Quality of Service (QoS) and how this works
- High level explanations of each layer of the OSI Model and how they relate to networking.
Also included are some real-world examples of how the OSI Model is applied in a corporate environment, as well as how troubleshooting tasks make use of this model.
Post a Comment
Need Help? Make a comment below and we'll help you out...❤